Serving Chester, Derry, Auburn, Raymond, Hampstead, Sandown,
and the surrounding southern New Hampshire areas.
PRIVACY POLICY
Effective Date: October 2025
1. Introduction
This Privacy Policy explains how RL Disposal & Rental LLC collects, uses, and protects the personal information of customers and website visitors.
By visiting our website or using our services, you agree to the practices described below.
2. Information We Collect
We collect personal information only when necessary to provide our services, process payments, and communicate with customers. Information may include:
- Name
- Email address
- Phone number
- Home or service address
- Payment information (processed securely through our payment provider)
- Service details and preferences
We may also collect non-personal information such as IP address, browser type, or device data for analytics and site performance.
3. How We Use Your Information
Your information is used to:
- Process bookings and payments for dump trailer rentals, aggregate delivery, and snow plowing
- Schedule deliveries and pickups
- Send confirmations, receipts, and service updates
- Respond to customer inquiries
- Improve our website and service experience
- Comply with legal and tax requirements
We will never sell or rent your personal information to third parties.
4. Payment Processing
All online payments are securely handled through our payment processor (such as Stripe or another integrated provider).
RL Disposal & Rental LLC does not store or have direct access to full credit card numbers or sensitive payment credentials.
5. Communication
By submitting your contact information, you consent to receive service-related messages via phone, text, or email.
You may opt out of non-essential communications at any time by replying “STOP” to a text or requesting removal by email.
6. Data Security
We take reasonable steps to protect personal information against unauthorized access, alteration, or disclosure.
While no online system is completely secure, we use encrypted connections (HTTPS) and limit data access to authorized personnel only.
7. Cookies and Tracking
Our website may use basic cookies or analytics tools to understand traffic and improve functionality.
These tools do not collect personally identifiable financial or sensitive information.
You can disable cookies in your browser settings at any time.
8. Information Sharing
We only share information when necessary to complete a service, such as:
- With payment processors to process secure transactions
- With delivery or operations partners directly involved in providing the booked service
- When required by law or regulatory request
9. Retention of Information
We retain customer records only as long as needed to fulfill the purpose they were collected for, or as required by law for business or accounting records.
10. Your Rights
You may:
- Request a copy of your personal information we hold
- Request correction or deletion of inaccurate data
- Withdraw consent to marketing or non-essential communication
- Requests can be sent to [email protected].
11. Links to Other Websites
Our website may contain links to other sites such as Facebook or payment processors.
RL Disposal & Rental LLC is not responsible for the privacy practices or content of external websites.
12. Changes to This Policy
We may update this Privacy Policy occasionally to reflect service changes or legal requirements.
The latest version will always be available on our website.
13. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
RL Disposal & Rental LLC
129 Orcutt Drive
Chester, NH 03036
We offer driveway safe, dump trailer rentals. You schedule, we deliver then..
You fill it, we dump it. It’s that easy.
